Vinted Shoppers Share Anger Over Sizing Updates
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The second-hand shopping app has altered its measurement guidelines for women's and children's clothes but did not contact every member regarding the update.
Digital Channels Backlash
Countless users and merchants are posting online saying Vinted listings now show a modified sizing category than originally posted due to the recalibration.
The platform stated the revised method more closely matches similar services.
They have suggested members to examine their items and update the measurements by hand if necessary, which has left users frustrated.
Sizing System Changes
Before the change, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size used to be a 12 but currently displays as UK 16-18.
Shopper Experiences
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, stated items she posted featuring size 14 markings were appearing on the platform as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Required Changes
A different user, located in England, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she stated.
Service Background
The app has more than 100 million members, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: previously, the platform withdrew an update to its shipping options due to shopper criticism.
